Shipping Guidelines

At HA Logistic, located in Muiderstraat 11011 PZ Amsterdam, Netherlands, we take pride in delivering petroleum-related cargo with precision, safety, and transparency. Our shipping protocols are designed to meet international standards while ensuring timely delivery across domestic and global routes. Below are our detailed guidelines to help you understand our process.

1. Shipping Process

• Orders are scheduled within 1–2 business days following logistics confirmation and documentation review.
• Tracking details are provided via email or secure client portal.
• Delivery timelines vary based on cargo type, destination, and regulatory clearance.
• We partner with certified carriers and maritime agents to ensure safe and compliant transport.

2. Shipping Options

3. Packaging & Handling

All petroleum-related cargo is packaged using industry-grade containment systems, including sealed drums, reinforced crates, and corrosion-resistant wraps. Our team follows strict handling protocols to prevent leaks, contamination, or damage during transit. Every shipment is verified for accuracy and compliance before dispatch.

4. International Shipping

We offer international shipping to approved destinations, subject to customs regulations and hazardous goods protocols. Delivery timelines may vary based on port clearance and local inspection procedures. Import duties, taxes, and documentation fees are the responsibility of the consignee.

5. Delays & Issues

• Delays may occur due to weather disruptions, port congestion, or regulatory audits.
• If your shipment exceeds the estimated delivery window, contact our logistics desk for real-time updates.
• We maintain direct communication with carriers to resolve any issues swiftly and transparently.